Terms and Conditions

By checking the "I Agree" box , you acknowledge that The Pattern Collective is not responsible for calculating roll quantities and does not accept returns or exchanges. All sales are final. Please refer to our Frequently Asked Questions page for more information regarding our store policies.

We highly recommend ordering a sample before placing your order. As much as we try to ensure the accuracy of our product images, color variances from one monitor to the next do occur and the color you see on your computer screen may vary from the actual color of the product - we will not accept returns or exchanges because of color variances from your monitor to the actual product. There may be color variances from one dye lot to another, so please order all of your wallpaper at once.

Customs, Duties, and Taxes

As of August 29, 2025, the U.S. has officially eliminated the “de minimis” duty-free exemption, which previously allowed imports valued under $800 to bypass customs duties. Now, all packages are subject to tariffs, regardless of their value.

As of September 21, 2025, all wallpaper rolls and fabric yardage that is shipped from one of our partners outside of the US is shipped under DAP (Delivered at Place) terms. This means:

  • Import duties, tariffs, and taxes are not included in your order total at checkout.

  • These fees are set by your local customs authority and are your responsibility as the importer of record.

  • The courier (e.g., DHL, UPS, FedEx) will contact you directly before delivery to collect any duties or taxes due.

  • Please note that refusal to pay these charges may result in your package being returned or destroyed by customs. In such cases, we cannot issue refunds for shipping charges, duties, or the order itself. Be aware that most carriers will hold a shipment for 5 days after arrival in your country before they return it to the sender. If your order is returned, you will be responsible for return shipping costs, and the cost to re-ship your order.

     

Please review the contents of your cart and click the Checkout button when you are ready to complete your purchase.